Data Usage and Tracking Policy

Understanding how FlowBitDevNet uses tracking technologies to enhance your learning experience and protect your privacy

Last Updated: January 15, 2025 | This policy explains our data collection practices and your control options.

What Are Tracking Technologies

Tracking technologies are small data files and scripts that help websites remember your preferences and understand how you interact with their content. Think of them as digital breadcrumbs that create a smoother, more personalized experience when you visit flowbitdevnet.app.

We use these technologies responsibly to improve our network support services and educational platform. Every piece of data we collect serves a specific purpose in making your learning journey more effective and secure.

Types of Tracking We Use

Essential Functionality

These keep basic site functions working - like remembering you're logged in or maintaining your course progress. Without these, core features simply wouldn't function properly.

Learning Analytics

We track which tutorials you find most helpful and where students typically need extra support. This helps us improve our network support curriculum and identify knowledge gaps.

Performance Monitoring

We monitor how quickly pages load and where technical issues occur. This data helps us optimize our platform performance and fix problems before they affect your learning.

Security Protection

We track suspicious login attempts and unusual activity patterns to protect your account and our educational resources from unauthorized access.

How Tracking Enhances Your Experience

Personalized Learning Paths: We remember which network topics interest you most and suggest relevant advanced courses when they become available.
Progress Tracking: Your completion status and quiz results are saved so you can pick up exactly where you left off, even on different devices.
Technical Support: When you report issues, we can quickly identify patterns and provide faster, more accurate troubleshooting assistance.
Content Optimization: Popular tutorials get improved based on user engagement, while confusing sections are rewritten for better clarity.
Platform Stability: Error tracking helps us identify and fix technical problems before they disrupt your learning sessions.

Data Retention and Your Control

We keep your learning data for as long as you maintain an active account with us. Essential functionality data expires automatically after your session ends, while learning progress data remains available until you choose to delete it.

You can request deletion of your personal data at any time by contacting our support team. We'll process these requests within 30 days and confirm completion via email.

Managing Your Privacy Settings

Most browsers give you granular control over tracking technologies. Here's how to adjust these settings in popular browsers:

1
Open your browser settings and navigate to the Privacy or Security section
2
Look for "Site Settings" or "Content Settings" where you can manage data storage preferences
3
Choose between blocking all tracking, allowing only essential functions, or customizing by site
4
Add flowbitdevnet.app to your allowed list if you want to keep your learning progress saved

Third-Party Services

We work with select partners who help us deliver better educational experiences. These include our content delivery network for faster loading times and analytics services that help us understand which learning materials are most effective.

All third-party partners are required to meet our privacy standards and can only use data for the specific services they provide to us. We don't sell or share personal information with marketing companies or advertising networks.

Updates and Changes

Technology evolves quickly, and so do our educational tools. When we add new tracking capabilities or change how existing ones work, we'll update this policy and notify active users via email at least 30 days before changes take effect.

Major changes that significantly impact your privacy will require your explicit consent before implementation. You'll always have the option to adjust your settings or discontinue services if you're not comfortable with updates.

Questions About Our Data Practices

We believe transparency builds trust. If you have specific questions about how we handle your data or want to request access to information we've collected about you, our support team is ready to help.

Reach us at support@flowbitdevnet.app or call +886-2-2729-1219

Our office is located at No. 111號, Wuquan 5th St, West District, Taichung City, Taiwan 403