Let's Connect
Whether you need technical support, have questions about our programs, or want to explore partnership opportunities - we're here to help you navigate your network infrastructure journey.
Get in Touch
Our technical team responds to most inquiries within 4-6 hours during business days. For urgent network issues, please call directly.
Office Location
No. 111號, Wuquan 5th St
West District, Taichung City
Taiwan 403
Technical Support Line
+886 2 2729 1219
Monday - Friday: 9:00 AM - 6:00 PM (Taiwan Time)
Email Support
support@flowbitdevnet.app
We typically respond within 4 hours
Send Us a Message
Tell us about your network challenges or learning goals. The more details you share, the better we can assist you.
Multiple Ways to Connect
Choose the support channel that works best for your situation and timeline.
Live Consultation
Schedule a virtual meeting to discuss complex network architecture or training program customization.
Remote Assistance
Get immediate help with network configuration issues through secure remote desktop connections.
Documentation Access
Browse our comprehensive knowledge base and troubleshooting guides available 24/7.
Urgent Network Issues?
For critical infrastructure problems affecting business operations, we provide escalated support channels with faster response times.
Critical System Outages
If your network infrastructure is completely down and affecting operations, call our priority support line. We maintain relationships with regional partners who can provide on-site assistance when needed.
Response Target: Within 2 hours during business days, 6 hours on weekends.
Security Incidents
For suspected security breaches, unauthorized access, or network anomalies, contact us immediately. We can help assess the situation and coordinate with appropriate security specialists.
Available: Email monitoring 24/7 with escalation protocols for verified security events.